Privacy Policy - A&D HVAC Data Protection and Privacy
Privacy Policy
Your privacy is important to us
Last Updated: September 2025
At A&D Heating and Air Conditioning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or contact us.
1. Information We Collect
We collect information to provide you with the best possible service. The types of information we may collect include:
Personal Information:
This is information you provide directly to us, such as your name, address, email address, and phone number. This happens when you fill out a contact form, request a quote, schedule a service, or call us.
Non-Personal Information:
We automatically collect certain information about your visit to our website, such as your IP address, browser type, device type, and the pages you visit. This helps us improve our website and understand how our services are used.
Payment Information:
When you make a payment for our services, we collect necessary billing information. We use a secure third-party payment processor, and we do not store your full credit card details on our servers.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To provide and manage the services you request, such as scheduling appointments and completing repairs or installations.
- To communicate with you about your service, account, and to respond to your inquiries.
- To send you promotional offers, newsletters, or other marketing communications that we believe may be of interest to you. You can opt out of these communications at any time.
- To improve our website, services, and marketing efforts.
- To process payments for our services.
- To comply with legal obligations and to protect against fraud or illegal activity.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Service Providers:
We may share your information with trusted third-party companies that perform services on our behalf, such as payment processing, website analytics, and marketing. These companies are only authorized to use your information as necessary to provide these services to us.
Legal Authorities:
We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights and property.
4. Your Privacy Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal requirements.
- Opt-Out: Unsubscribe from our marketing emails at any time by following the instructions in the email.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but some parts of our website may not function properly as a result.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: