Terms and Conditions
Service agreements and maintenance plan terms for ATL AIR HVAC
Maintenance Plans
Choose the plan that best fits your HVAC maintenance needs
PROTECTION VIP
Premium Coverage Plan
Monthly Cost
$15
or $180/year
✅ Premium Benefits
- • 100% Discount on Repairs
- • R410A included at no extra cost
- • Only for HVAC systems installed by ATL AIR HVAC
- • Priority Service
- • No Service Call Fee
- • 15% off repairs
- • 10% off accessories
- • 5% off New Equipment
Service Details
- • 2 visits per year
- • Heat and AC coverage
- • 50-point multi inspection unit
- • 1" Standard air filter included
- • $20 off from the second unit
ADVANCED PRO
Professional Coverage Plan
Monthly Cost
$12.50
or $150/year
✅ Pro Benefits
- • Priority Service
- • No Service Call Fee
- • 15% off repairs
- • 10% off accessories
- • 5% off New Equipment
Service Details
- • 2 visits per year
- • Heat and AC coverage
- • 50-point multi inspection unit
- • 1" Standard air filter included
- • $20 off from the second unit
ESSENTIAL
Basic Coverage Plan
Annual Cost
$138
one-time payment
✅ Essential Benefits
- • $20 off next repair
- • Basic maintenance coverage
Service Details
- • 1 visit per year
- • Heat and AC coverage
- • 50-point multi inspection unit
- • 1" Standard air filter included
- • $20 off from the second unit
STANDARD
Entry Level Plan
Annual Cost
$79
one-time payment
✅ Standard Benefits
- • Basic maintenance coverage
- • Seasonal service
Service Details
- • 1 visit per year
- • Heat OR AC coverage
- • 50-point multi inspection unit
- • 1" Standard air filter included
- • $20 off from the second unit
General Terms & Conditions
Important information about our service agreements
Agreement Duration
This agreement starts at 12:01 a.m. local time on the effective date identified on the front of this agreement and extends for one year period following the effective date as indicated on the front of this agreement.
Payment Terms
Payment can be made through the following methods:
- • Monthly electronic bank transfer
- • Credit card monthly billing payment
- • Check, card, or cash in a one-time payment
Additional Filter Changes
If a customer wants to change the filter more often, additional visits for air filter replacement will be $35 up to 1" filter standard MERV 8. A specialty filter will add to this price.
Service Coverage
This agreement provides for specified maintenance and inspections for the heating and cooling equipment listed on the front of this agreement.
Scheduling & Response Time
ATL AIR HVAC and the client will work together to schedule appointments. You can contact us by:
- • Phone: 404-438-6654
- • Website: www.atlairhvac.com
- • Text or email
Response Time: Regular maintenance calls scheduled based on availability. Emergency service calls have a 48-hour response time.
Benefits Included
- • Maintenance and inspection on air conditioning and heating equipment
- • Minor and major repairs (VIP Protection Plan)
- • Services listed under the maintenance checklist section
- • Equipment must be accessible for service
- • Service performed Monday through Friday (no holidays)
- • Priority service over non-agreement customers
Cancellation Policy
Important information about canceling your service agreement
Agreement Expiration/Transfer
- This agreement will expire on the expiration date on the front of this form.
- This agreement is not transferable if you sell your home.
- Service will not be provided on any past-due account and this agreement can be canceled for fraud, abusive behavior, material misrepresentation, or failure to make payments.
Cancellation Options
Within First 3 Days
You can cancel within the first three days following the effective date.
After 3 Days
ATL AIR HVAC will refund the unused portion within 21 business days. Refunds are calculated pro-rata based on unused portion less any service provided and discounts received.
THREE DAY AGREEMENT CANCELLATION INSTRUCTIONS
YOU HAVE 3 DAYS FROM THE AGREEMENT EFFECTIVE DATE TO CANCEL THIS AGREEMENT. If you cancel this agreement, you will be refunded within 21 business days following receipt by the seller of your cancellation notice, and any security interest arising out of this transaction will be cancelled.
IF YOU CANCEL THIS AGREEMENT, you are responsible to pay seller for any goods, services, and discounts received under this agreement. If you do not pay for the goods, services, and discounts received under this agreement within 10 business days of the date of your notice of cancellation, the agreement will remain in effect and you will remain liable for performance of all obligations under this agreement.
TO CANCEL THIS TRANSACTION:
Email a signed and dated copy of this cancellation notice to:
info@atlairhvac.comOr mail (postmarked within 72 hours) to:
ATL AIR HVAC INC
1270 Center St SW
Mableton GA, 30126
Questions About Our Terms?
Contact us for clarification on any of our service agreements